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Purple Tuesday is a global movement dedicated to improving the customer experience for Disabled people. It happens annually in November and brings together businesses, organisations, and communities to take practical steps towards greater accessibility and inclusion. More than just a single day of awareness, it is a catalyst for long-term change.
Purple Tuesday was launched in the UK to address the widespread challenges Disabled people face when accessing products, services, and experiences. From digital barriers to physical accessibility issues, the campaign aims to reduce inequalities and highlight the value of inclusive practices, not just for Disabled customers, but for everyone!
Purple Tuesday was founded by Mike Adams OBE, CEO of Purple, an organisation committed to changing the conversation around disability inclusion. The movement exists to shift accessibility from being a compliance obligation to being a core part of customer service and brand culture. It matters because it recognises Disabled people not only as equal members of society but also as powerful consumers.
Accessibility isn’t just about compliance, it’s about ensuring everyone has equal access to opportunities, products, and services. Every year, Purple Tuesday highlights how systemic barriers can exclude millions of people, while also showcasing positive steps brands can take to change this. With 24% of the UK population being Disabled, there’s a high likelihood businesses are missing out on plenty of customers because of lack of accessibility.
The Purple Pound, the spending power of Disabled people and their households, is worth $8 trillion globally every year. Many brands underestimate the commercial impact of excluding Disabled customers. Learn more about the Purple Pound here.
Companies that prioritise accessibility often outperform their competitors. Accessible websites, inclusive store designs, and staff trained in disability awareness create better experiences for all customers, not just Disabled ones.
The last couple of years we’ve created a series for Purple Tuesday highlighting the access issues to hospitality venues in London and Manchester, while sharing important insights for businesses wanting to improve. Check them below!
Participation starts with a commitment! This could mean improving your website’s accessibility, training customer service staff, or reviewing product design. The key is to pledge realistic, measurable improvements.
Quick wins, like updating alt text on images or adding captions to videos, can have immediate impact. But long-term strategies, such as embedding inclusive design into product development and creating inclusive ads, are what sustain meaningful change.



Inclusive marketing ensures campaigns reflect the diversity of real life. It goes beyond representation, ensuring language, visuals, and experiences resonate with Disabled audiences. Read more about why inclusive marketing matters here.
Success can be measured through engagement rates, customer feedback, brand sentiment, and increased reach among Disabled communities. Brands that authentically commit to inclusion see long-term loyalty and advocacy. Inclusion is a fantastic growth asset for businesses.
By engaging with Purple Tuesday, brands show they value and respect Disabled customers. This builds trust and opens doors to new audiences.
When customers feel seen and included, they are more likely to become repeat buyers. Inclusion fosters loyalty across all demographics, not just among Disabled people.
Accessibility often drives innovation. Many solutions designed for Disabled people, such as voice assistants like Alexa or Siri, benefit everyone. By embedding inclusion, businesses spark creativity and new growth opportunities.

True change happens when accessibility becomes part of a brand’s DNA. Businesses that go beyond performative action and embed inclusion into daily operations will see the biggest long-term benefits.
Agencies specialising in inclusive marketing and strategy can help brands identify gaps, design impactful campaigns, and measure success. With expert support, businesses can avoid tokenism and create authentic connections.
If your brand is ready to embrace accessibility and inclusion, Purple Goat is here to help. As the world’s first and only inclusive marketing agency, we specialise in helping brands connect meaningfully and authentically with Disabled communities.